1. Rivergoat's Avatar
    One friend at work asked how does DTVNOW determine your local area? He lives in one county, but keeps a PO Box in another. The billing address county is in an area that does not have locals on the service, but the other address does. If he signs up, what do they need to determine his address for locals? Can he just put in the physical and be good to go, or do they need proof? All of his billing statements go to the PO Box in the other county (which, as stated, does not offer any DTVNOW locals at present).
    11-08-2018 11:48 AM
  2. pkcable's Avatar
    That is a good question. I think you need to check with DirecTV on it. I suspect its based on your physical address, but maybe they require proof when it deviates from your billing address.


    https://www.att.com/esupport/main.html#!/directv-now
    11-08-2018 12:42 PM

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